Website: oryno.in
Business Name: Oryno
We at Oryno are committed to providing you with genuine, high-quality products and excellent post-purchase support. This page outlines our policies regarding product authenticity and warranty coverage.
✅ Product Authenticity Guarantee
We guarantee that every product sold on Oryno is:
- 100% original and authentic
- Sourced directly from authorized suppliers, manufacturers, or verified distributors
- Thoroughly inspected and quality checked before shipping
We do not sell counterfeit, replica, or refurbished items (unless clearly mentioned).
If you believe you’ve received a non-genuine product, please contact us immediately with your order details and images. We’ll investigate and assist you accordingly.
🛡️ Warranty Coverage
Many of our products come with manufacturer warranties. Please refer to the individual product description for warranty details.
🔍 General Warranty Guidelines:
- Warranty duration and terms are mentioned on the product page or packaging.
- Warranties are valid only for manufacturing defects (not for damages caused by misuse or wear and tear).
- In case of an issue, we will assist you in claiming warranty support either through us or the brand’s authorized service center.
🔧 What Is Covered
- Manufacturing defects
- Faulty materials or workmanship (within the warranty period)
🚫 What Is Not Covered
- Damage caused by improper use, accidents, or negligence
- Unauthorized repair attempts
- Normal wear and tear or cosmetic damage
- Consumables (batteries, covers, etc.), unless stated
📦 Claiming Warranty
To initiate a warranty claim:
- Email us at oryno@gmail.com with your order ID, product details, and a description of the issue.
- Attach clear photos or videos of the defect.
- Our team will guide you through the next steps — including pickup, repair, replacement, or referral to a service center.
📄 Proof of Purchase
To claim warranty support, please retain:
- Original invoice or order confirmation email
- Product packaging (if required by manufacturer)
💬 Need Assistance?
If you have any questions about product authenticity or warranty coverage, feel free to contact us:
- 📧 Email: oryno@gmail.com
- 📞 Phone: (91) 1234567891
- 🏢 Address: Rajkot, Gujarat – 360005, India
